One of the problems with modern technology is that there is no rule book.
Centuries of learned behaviour are being slowly and painfully ripped up.
Like the power of body language.
Verbal non verbals - The power of "Ummm" and "aha" and gestures are almost always underestimated.
Watch and listen as Australian business strategist Tristan Wright uncovers a gem with regard to text messages.
We also discuss extreme high achieving people, the formality of business and suit & tie vs soft shoes and no tie.
Alanis Morrisette cropped up for the first time, as did Celine Dion.